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  • Get started  
    • Onboarding tools  
    • Video tutorials  
    • Live training  
  • User guide  
    • Log into the Tipalti Hub
    • Administration  
      • Administrative operations
      • User roles
    • Multiple entities
    • Funding  
      • View funds required
      • Fund Tipalti accounts
      • Multi-FX  
        • Currency cutoffs and validations
    • Payees overview  
      • Search payee information
      • Manage payee status and settings
      • iFrame/ Supplier Hub
      • Manage Supplier Hub payees
      • Documents review
    • Taxation  
      • US tax forms
      • Tax form expiration
      • Tax withholding  
        • Withholding rates
        • Income types
        • Tax form and entity types
      • Certificate of No US Activities
      • Additional documents
      • Non-US tax collection
      • Tax form statuses
    • Procurement  
      • System overview
      • Create and track purchase requests
      • Approve purchase requests
      • Mark goods and services as received
      • Vendor registration
      • Send PO PDF
      • Back office  
        • Set reminders
        • Run parallel PR/ vendor approval
        • Emails
        • PO PDF customization
        • Upload budget
        • Customize Procurement forms
        • Contract repository
      • Workflow integrations
    • PO Matching  
      • Matching process
      • Handle matching exceptions
      • Bill routing
      • Matching policies
      • Bill coding
      • Bill approval for PO-backed bills  
        • Approvable bills
        • Non-approvable bills
        • PO updates
      • Prepayments (NetSuite 2.0)
      • Track and match a dropship invoice  
        • Set payees up as dropship vendors
        • Upload and match a dropship invoice
    • Bills  
      • Bill flows
      • Usability
      • Add invoices
      • Manage bills
      • Add comments and files to bills
      • Bill approvers  
        • Invoice processing approvals  
          • Email security
      • Tax collection in Bills
      • Bill statuses
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      • Get started
      • Create and submit expenses
      • Manage and approve expenses
      • Reimburse expenses
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      • Process transactions
      • ERP sync
      • Credit card statement report
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      • Payment methods coverage: US and ROW
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      • Payment error codes
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      • Smart report builder
      • Payment reports
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      • Payee reports
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        Taxation FAQs

        ClosedHow are payee tax forms collected?

        With the Taxation module enabled, Tipalti collects tax forms and other required compliance documents from payees via the iFrame or Supplier Hub.

        ClosedHow can we ensure that payees have access to the relevant tax forms for our operating units?

        You can set the tax form collection ability per operating unit (i.e., entityAn entity can be a subsidiary, division, business unit, brand, etc. of your organization. Entities can have similar or different AP processes and workflows.). The appropriate entity can then be assigned to payees so that they can access the relevant tax form from within the iFrame/ Supplier Hub. Please submit a request to our Support Team for assistance in assigning tax forms to entities.

        ClosedWhat if a payee does not know which tax form to complete?

        For US tax forms, Tipalti provides payees a tax form questionnaire in the iFrame/ Supplier Hub to help determine the required form. Click here to view the tax form questionnaire.

        Most forms can be completed via Tipalti's online wizard, but some forms need to be completed manually. Click here for further information on electronic and manual tax forms.

        ClosedDo dates of birth need to be collected on tax forms?

        According to the IRSInternal Revenue Service "Instructions for the Requester of Forms W-8" document (Line 8), date of birth is only needed on the W-8BEN form if the withholding agent (the payer) is a US financial institution.

        ClosedHow do I know if a payee has completed the required tax form?

        Tipalti assigns tax form and document statuses in the Tipalti Hub so that you can track progression. These statuses display on the TAX INFO row on the "Payees" tab (see Find payee tax information). Click here for descriptions of tax form and document statuses.

        ClosedWhich US tax forms are available to payees?

        The following tax forms are available:

        • US W-9 tax forms
        • US W-8 tax forms
          • W-8BEN
          • W-8BEN-E
          • W-8ECI
          • W-8IMY
          • W-8EXP
          • 8233
        ClosedWhat are the withholding rates for income that is US sourced?

        Federal withholding rates are applied to US-sourced income and the rates are based on treaty country and income type. For a complete list of withholding rates, click here. For further tax withholding information, refer to US-sourced income.

        ClosedWhen is the Certificate of No U.S. Activities applicable?

        It is only applicable when "Other Income (Services)" has been selected as the income type on a tax form. Refer to Certificate of No U.S. Activities, which describes the differences in withholding rates when the certificate is signed and when it is not signed for electronic and manual tax forms.

        ClosedHow long are US tax forms valid?

        The following tax forms are valid for the year signed plus three following calendar years. After this time, the forms expire automatically and payees are notified via email.

        • W-8BEN
        • W-8BEN-E
        • W-8ECI
        • W-8EXP

        The 8233 form expires annually from the date signed and the W-8IMY and W-9 forms have no expiration.

        ClosedAre payees required to provide additional documents when submitting tax forms?

        Depending on the type of US tax form and information entered by the payee, the payee may be required to provide additional documents for verification and/ or an explanation as to why certain information was entered. For further details, click here.

        ClosedWhat other compliance information may be required by payees when filling in tax forms?

        Payees claiming treaty benefits on the W-8BEN-E form may need to satisfy the LOBLimitation on Benefits article of that treaty.

        ClosedDoes Tipalti collect tax and VAT numbers?

        Yes. Payees can enter this information in the iFrame/ Supplier Hub during onboarding. Tipalti validates these numbers before any payments are issued. For further information, including a list of the countries supported for local tax and VAT IDValue-Added Tax Identification Number collection, click here.

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