Payment workflow
Create vouchers
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In Accolent ERP, go to Payables > Vouchers > List Vouchers > Add Voucher
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Created Voucher ZZ6993
Create proposed checks
Go to Payables > Create Checks > Create Proposed Checks > List Proposed Checks
Select ePayable Bank
Select Vouchers based on Vendors and Select By options
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Then select which Vouchers to pay and click Create Checks
Print proposed checks
Go to Payables > Create Checks > Create Proposed Checks > Print Proposed Checks
For the ePayable Bank, this will not print a check but will move it to the Temp Check table
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Checks will have the status “Waiting to Upload”
Upload checks to Tipalti
Click on Upload ePayable button to submit check to Tipalti; message will indicate “Payments uploaded successfully”
If, on clicking Upload ePayable button, no check is found to submit the error message “No items found to process” will be shown
In this example there are checks to submit, Temp Checks 1256, 1257 and 1258 were created and status changes to “Waiting to Approve”
Approve checks in Tipalti
Now click the Approve ePayable button which will open the Tipalti dashboard in a separate browser tab
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Click Approve in the Tipalti dashboard
Update Status in Accolent
Go back to Accolent ERP, Payables > Create Checks > Create Proposed Checks > Print Proposed Checks and select ePayable Bank
Click Update Status button
If there are no checks pending the error message “No items to process” will display
In this example, there are checks and the status of Temp Checks 1256, 1257 and 1258 will change from “Waiting to Approve” to “Submitted”
Possible Payment Results from Tipalti
Payments typically take a few minutes to process through Tipalti after being approved
To see the current status, use the Update Status button
If checks are properly paid in Tipalti the status will change from “Submitted” to “Paid” as for Check 1256 for Vendor 101
If the Payee is not “Payable” in Tipalti (e.g., if Vendor has not set up its payee information), the status will change to “Deferred” as for Check 1257 for Vendor 102
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If for some reason the payment is rejected (e.g., if the payee information is wrong) the status will change to “Rejected” as for Check 1258 for Vendor 105
Confirm Paid Checks in Accolent ERP
To confirm checks with status “Paid”, select the checks, then click the Confirm ePayable button
This will move the checks out of the Temp Checks table to the Checks table
Under Views > Printed Checks the checks will show as confirmed
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Select Check 1256 and Confirm ePayable – now shows as confirmed
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Once Confirmed, checks show up in Accolent ERP on the List Checks screen with the Type of ePayable Check
Re-submitting Deferred and Rejected Payments
In Tipalti, Deferred Payments result from a Vendor not being Payable; Rejected Payments result from incorrect information on the Payee record
Both of these are final statuses in Tipalti
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So, these checks must be deleted and created again, then re-uploaded to Tipalti
First go to Tipalti and correct (or ask Payees to correct) the Vendor records
Then use the Delete button to delete the checks in Accolent ERP
Then recreate Checks and re-upload
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When uploaded to Tipalti, Checks show status of “Waiting to Approve"
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Once Approved in Tipalti, checks go to “Submitted” status
When Checks are Paid in Tipalti, status goes to “Paid”
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Check run is now complete and all checks are now paid