Detect FAQs

The Detect module provides you with a more robust risk assessment for better security. It acts as an enhancement to your current methods of identifying fraudsters in your network, and is not intended to replace your existing methods.

The system identifies potentially fraudulent payees who are then flagged for your review. As part of the management process, you can block or suspend payees in Tipalti.

The Detect module runs every time a payee changes any of their details in the iFrame/ Supplier Hub. In other words, it tracks payee activity when the payee interacts with the Tipalti system (Tipalti AIArtificial Intelligence helps manage payee security). Activity outside Tipalti cannot be recognized.

Review the open risk case to view why the payee was flagged. Decide if the payee should be blocked from Tipalti or suspended pending further investigation. You also have the option to ignore the risk case.

Make sure you review and resolve risk cases on an ongoing basis and do not allow the cases to accumulate over time. Regular review ensures the most efficient identification of potential fraudsters.

Blocked payees cannot receive payments or edit contact and payment details in the iFrame/ Supplier Hub. Suspended payees are also unable to receive payments, but they can edit their contact and payment details.

• Blocked Payees Check: Checks whether a payee is related to other blocked/ suspended payees of the same payer
• Multiple Accounts Check: Checks whether a payee is related to other unblocked/ unsuspended payees of the same payer

When a payee or payment orderA single payment instruction for a payee fails a risk check, a new risk case opens automatically and the system notifies you accordingly.

Refer to the Usability section in this documentation, as it contains information on how to use the "Cases Overview" screen in the Tipalti Hub and an overview of how to review and resolve risk cases.

Go to the "Detect" tab and filter the list by payee ID or name. If there is a risk case open or reviewed for that payee, it will show up in the list.

Your own list can be uploaded on the Administration > Import center subtab. Click here for instructions on how to prepare and upload a list of blocked and suspended payees.

Go to the "Detect" tab. Select a row to view risk case details. For instructions on how to review risk cases, click here. Once reviewed, you can choose to block or suspend the payee or ignore the risk case.

You can change payee status directly on the payee record. Do one of the following:

• Go to the "Detect" tab. Select a row to view risk case details. Click the "Payee ID" for the payee record to open in a new window.

• Go to the "Payees" tab and search for the payee.

Click here for steps on how to change payee status.