Tipalti Help Center home page
  • Get started
    • Onboarding tools
    • Video tutorials
    • Live training
  • User guide
    • Log into the Tipalti Hub
    • Administration
      • Administrative operations
      • User roles
    • Multiple entities
    • Funding
      • View funds required
      • Fund Tipalti accounts
      • Multi-FX
        • Currency cutoffs and validations
    • Payees overview
      • Search payee information
      • Manage payee status and settings
      • iFrame/ Supplier Hub
      • Manage Supplier Hub payees
      • Documents review
    • Taxation
      • US tax forms
      • Tax form expiration
      • Tax withholding
        • Withholding rates
        • Income types
        • Tax form and entity types
      • Certificate of No US Activities
      • Additional documents
      • Non-US tax collection
      • Tax form statuses
    • Procurement
      • System overview
      • Create and track purchase requests
      • Approve purchase requests
      • Mark goods and services as received
      • Vendor registration
      • Send PO PDF
      • Back office
        • Set reminders
        • Run parallel PR/ vendor approval
        • Emails
        • PO PDF customization
        • Upload budget
        • Customize Procurement forms
        • Contract repository
      • Workflow integrations
    • PO Matching
      • Matching process
      • Handle matching exceptions
      • Bill routing
      • Matching policies
      • Bill coding
      • Bill approval for PO-backed bills
        • Approvable bills
        • Non-approvable bills
        • PO updates
      • Prepayments (NetSuite 2.0)
      • Track and match a dropship invoice
        • Set payees up as dropship vendors
        • Upload and match a dropship invoice
    • Bills
      • Bill flows
      • Usability
      • Add invoices
      • Manage bills
      • Add comments and files to bills
      • Bill approvers
        • Invoice processing approvals
          • Email security
      • Tax collection in Bills
      • Bill statuses
    • Tipalti Expenses
      • Get started
      • Create and submit expenses
      • Manage and approve expenses
      • Reimburse expenses
      • Connect your corporate cards
    • Tipalti Cards
      • Funds flow
      • Manage cards
      • Card transactions overview
      • Process transactions
      • ERP sync
      • Credit card statement report
    • Submitting payments
    • Payment information
      • Payment statuses
      • Payment methods coverage
      • Payment methods coverage: US and ROW
      • Payment methods coverage: UK and EU
      • Payment error codes
    • Generate reports
      • Smart report builder
      • Payment reports
      • Bill reports
      • Payee reports
      • Tax reports
      • User reports
    • Security practices
      • Email security
      • Business continuity practices
      • Two-factor authentication
    • Detect
  • Integrations
    • 3rd Party Apps
      • Partner Platforms
      • SSO
    • ERPs
      • Sage Intacct
      • NetSuite 2.0
      • Microsoft Business Central
      • QuickBooks
      • Xero
      • Tipalti Connect
      • Acumatica
      • SAP B1
        • Setup
        • SAP B1 PO Matching
    • File Integration
      • Configure auto-sync settings
      • Import files
      • Export files
  • FAQs
    • General FAQs
    • User guide FAQs
      • Bill FAQs
      • Card FAQs
      • PO Matching FAQs
      • Payment FAQs
      • Detect FAQs
      • Taxation FAQs
      • Administration FAQs
      • Expenses FAQs
    • ERP FAQs
  • Release notes
  • Dev docs
Sign in
  • Get started  
    • Onboarding tools  
    • Video tutorials  
    • Live training  
  • User guide  
    • Log into the Tipalti Hub
    • Administration  
      • Administrative operations
      • User roles
    • Multiple entities
    • Funding  
      • View funds required
      • Fund Tipalti accounts
      • Multi-FX  
        • Currency cutoffs and validations
    • Payees overview  
      • Search payee information
      • Manage payee status and settings
      • iFrame/ Supplier Hub
      • Manage Supplier Hub payees
      • Documents review
    • Taxation  
      • US tax forms
      • Tax form expiration
      • Tax withholding  
        • Withholding rates
        • Income types
        • Tax form and entity types
      • Certificate of No US Activities
      • Additional documents
      • Non-US tax collection
      • Tax form statuses
    • Procurement  
      • System overview
      • Create and track purchase requests
      • Approve purchase requests
      • Mark goods and services as received
      • Vendor registration
      • Send PO PDF
      • Back office  
        • Set reminders
        • Run parallel PR/ vendor approval
        • Emails
        • PO PDF customization
        • Upload budget
        • Customize Procurement forms
        • Contract repository
      • Workflow integrations
    • PO Matching  
      • Matching process
      • Handle matching exceptions
      • Bill routing
      • Matching policies
      • Bill coding
      • Bill approval for PO-backed bills  
        • Approvable bills
        • Non-approvable bills
        • PO updates
      • Prepayments (NetSuite 2.0)
      • Track and match a dropship invoice  
        • Set payees up as dropship vendors
        • Upload and match a dropship invoice
    • Bills  
      • Bill flows
      • Usability
      • Add invoices
      • Manage bills
      • Add comments and files to bills
      • Bill approvers  
        • Invoice processing approvals  
          • Email security
      • Tax collection in Bills
      • Bill statuses
    • Tipalti Expenses  
      • Get started
      • Create and submit expenses
      • Manage and approve expenses
      • Reimburse expenses
      • Connect your corporate cards
    • Tipalti Cards  
      • Funds flow
      • Manage cards
      • Card transactions overview
      • Process transactions
      • ERP sync
      • Credit card statement report
    • Submitting payments
    • Payment information  
      • Payment statuses
      • Payment methods coverage
      • Payment methods coverage: US and ROW
      • Payment methods coverage: UK and EU
      • Payment error codes
    • Generate reports  
      • Smart report builder
      • Payment reports
      • Bill reports
      • Payee reports
      • Tax reports
      • User reports
    • Security practices  
      • Email security
      • Business continuity practices
      • Two-factor authentication
    • Detect  
      • Usability
      • Manage Payee risk
  • Integrations  
    • 3rd Party Apps  
      • Partner Platforms
      • SSO
    • ERPs  
      • Sage Intacct
      • NetSuite 2.0
      • Microsoft Business Central
      • QuickBooks
      • Xero
      • Tipalti Connect
      • Acumatica
      • SAP B1  
        • Setup
        • SAP B1 PO Matching
    • File Integration  
      • Configure auto-sync settings
      • Import files
      • Export files
  • FAQs  
    • General FAQs
    • User guide FAQs  
      • Bill FAQs
      • Card FAQs
      • PO Matching FAQs
      • Payment FAQs
      • Detect FAQs
      • Taxation FAQs
      • Administration FAQs
      • Expenses FAQs
    • ERP FAQs
  • Release notes
  • Dev docs
  1. Tipalti
  2. FAQs
  3. User guide FAQs

Articles in this section

  • User Guide - General FAQs
  • Bill FAQs
  • Card FAQs
  • PO matching FAQs
  • Payment FAQs
  • Detect FAQs
  • Taxation FAQs
  • Administration FAQs
  • Expenses FAQs
    Skip To Main Content
    Account
    Settings
    Logout
    • placeholder
    Account
    Settings
    Logout
    Filter:
    Submit Search

        Bill FAQs

        ClosedHow are bills processed?

        Bills move through the bill cycle before entering the payment cycle for payee remittance. Tipalti offers three types of bill flows, each affecting how bills move through the bill cycle (the bill flow may require bill approval prior to payment). Paying bills moves the bill into the payment cycle for final processing.

        ClosedHow do I use the Bills module most effectively?

        It is recommended that you review bills daily to ensure payments are paid in a timely manner. The Bills module consists of a number of screens to help you process bills. Your user role and the configured bill flow type determine which screens display and which actions you can perform. Click here for details on how to use each screen.

        ClosedWhat is AI Smart Scan?

        AI Smart ScanAI Smart Scan is a tool that reads scanned invoice images or PDFs and extracts the details, which are used to populate the fields on a bill. is an image processing technology algorithm that converts an invoice image into a digital bill. Therefore, you do not have to spend time completing all the bill fields in Tipalti. Tipalti's AIArtificial Intelligence Smart Scan also supports multiple languages. Click here for a list of languages.

        ClosedWhat is the required image quality to get the best AI Smart Scan results?

        Image quality needs to be a minimum of 300 dpi with a minimum height of 1100 pixels.

        ClosedHow are invoices added to the Tipalti Hub for processing?

        It depends on which bill flow type you are using. Click here for complete details.

        ClosedHow do I search for bills in Tipalti?

        Go to any bill screen and use one of the following identifiers in the search bar:

        • Bill refcode
        • Payment refcode
        • Payee ID
        • Payee name
        • Company
        • Alias

        For additional details, click here.

        ClosedCan I customize which columns display in the Bill List?

        Yes. You need the Payer Administration role to change the columns that display. To the right of the column headers, click Settings icon and select up to nine column headers. Go to each bill screen and repeat. For a list of available column headers and descriptions of each, click here.

        ClosedHow do I filter the types of bills that display in the Bill List?

        On any bill screen, click "Add filters" and select the filters you want applied. You can filter by payee, bill and payment information, and line level custom fields, including information that may not be readily visible in the "Bill List" you are currently viewing. Click here for information on the types of filters available.

        ClosedWhich actions can I perform on bills?

        The status of the bill and your user role determine which actions can be done. Click here for a list of actions and steps on how to perform each action.

        ClosedHow do I complete bill information on the Bill details/ Invoice review screen?

        Please consult the Bill details and Bill lines tables for descriptions and limitations of each field, as well as instructions on how to enter information.

        ClosedHow can I apply vendor credit to a bill?

        There are three ways to apply vendor credit (or credit notes), depending on the payer's bill flow and preference.

        1. Create a negative bill.
        2. Use the bill Discount field.
        3. Add a negative bill line.

        Click here for instructions on how to apply vendor credit.

        ClosedCan I use vendor credit to partially pay invoices?

        Yes. Do one of the following:

        1. Use the bill "Discount" field.
        2. Add a negative bill line to the bill. If you tend not to capture bill lines, then enter the reduced total payable amount in the bill "Total" field.

        Click here for further instructions.

        ClosedWhat do I do with a bill once it has been reviewed?

        You can do one of the following from the "Invoice review" or "Bill details" screen.

        • Submit the bill for internal approval (invoice processing flow)
        • Release the bill for internal approval (self-billing with internal approval only AND internal + payee approval)
        • Release the bill for payee approval / invoice (self-billing with payee approval only)
        • Save the bill for editing later
        • Dispute the bill
        ClosedHow do I track bills in Tipalti?

        Tipalti assigns bills different statuses based on where the bills are in the bill and payment cycles. View bill statuses, bill payment statuses and other information by downloading a Bill Details report. Bill status for each bill can be also be viewed on the "Bills" tab of the Tipalti Hub.

        • ZD.4.log-1212665864.zip
          20 KB Download
        Was this article helpful?

        We’d love the opportunity to improve. Submit your feedback.

        We’re glad you enjoyed the article!

        Have more questions? Submit a request
        Return to top
        Privacy Policy | Terms of Use | Payer/Sender Rights | Customer Assistance Policy
        LinkedIn Instagram Facebook Twitter YouTube
        Contact support