August 2024 release
Major announcements
Developers can now use webhooks to ensure their applications are always in sync with their Tipalti account, enabling real-time responses to various events. The webhooks response rate is significantly shorter–just 10 seconds, compared to IPNsAn Instant Payment Notification (IPN) is a messaging service that enables you to receive notifications from Tipalti. IPNs are triggered when defined events occur (e.g., updating payee details)., which is 8 minutes.
The events are delivered securely as JSON payloads, ensuring your application can easily interpret and act on the data. Each payload includes detailed information about the event, making it straightforward for your systems to process and respond to various scenarios.
Using the webhooks JSON format means you no longer need to provide an acknowledgment for your consumed messages. Webhook signatures verify the authenticity of the messages. View guide.
General announcements
Mass Pay (MP) payers who onboard suppliers to the Supplier Hub can now invite them to register using our new Supplier Hub invitation REST API endpoints for a more convenient, streamlined workflow.
The new endpoints are Create invitation to payee and Get invitation to payee.
The new REST API streamlines the process and encourages anyone who uses APIs to complete an end-to-end onboarding process without having to invite payees to register manually. View guide.
We adjusted our W8 tax forms to stay compliant with the US suspension of its tax treaty with Russia as of August 16, 2024.
This affects US customers who collect W8 forms through Tipalti and have payees who usually claim treaty benefits per the US-Russia tax treaty. These payees can no longer claim the treaty benefits when they fill out W8 forms.
Existing payees do not need to re-submit their W8 form. Withholding rates on payments made on August 16 and after will be as if the treaty is not in place, meaning the maximum withholding rate is now 30%. This is only relevant for customers who calculate withholdings through Tipalti.
Admins can now customize vendor onboarding and purchase request forms in the Tipalti Hub’s Administration section if you’re using the new Procurement experience. Go to Customize forms in the Administration section to change the default form to meet your company’s requirements.
The changes are reflected in the Purchase request form in the Business Info section in the Supplier Hub, and the Purchase request form in the Tipalti Hub.
We’re empowering China-based payees with more payout options. In the Supplier Hub and the iFrame, payees based in China can now select CNH as their paying currency for wire transfers. Previously, if they wanted payments in their local currency, China-based payees could only be paid in CNY, but we’ve now added CNH as another option, increasing flexibility when making wire transfers for China.
Payees can choose CNH for international transactions. Introducing CNH as a currency option means vendors usually paid in USD can now be paid in their local CNH currency instead. The payments take 1 business day (T+1) to clear.
General enhancements
We’re adding more convenience to the AP experience by automatically saving emails that contain invoice attachments as EML files in Bills. You can find the attachment in the Comments and files section of the bill, making all the information and attachments in the email readily available as you process the bill.
This helps speed up the invoice process as all the information related to the bill is kept in one place, so you no longer need to source this information outside Tipalti.
To open the EML file in Comments and files, you need a local mail client installed and connected to your main mailbox. If you use web-based email clients like Google Gmail, the Tipalti Customer Success or Onboarding teams can guide you through setting this up.
To activate this feature, please contact your Customer Success Manager or Onboarding Manager.
You can now receive an email confirmation when a deposit is credited to your Tipalti Virtual Account, meaning you no longer need to log into the Tipalti Hub to check if your deposit went through.
To activate this feature, please contact your Customer Success Manager.
Additional updates
Supporting tax on bills and POs from Acumatica: Tipalti now fully supports assigning tax on bills synced to Acumatica and partially supports bringing POs using a single tax codeA code for the type of tax applied to a bill line (e.g., VAT-UK) applied to the entire amount on the PO from Acumatica.
More visibility into Tipalti invoice fees: Save time and download a detailed billing report from the Tipalti Hub.
Streamlined payee notifications: The communication payee notification settings are now updated, so even if Send emails to payees is turned off, payees still receive email invites to the Supplier Hub and to reset their passwords.