Dispute a bill

Managing disputes efficiently is crucial for maintaining smooth financial operations. In the Tipalti Hub, disputing a bill before it moves to the Pending payment stage is straightforward. By promptly addressing and communicating discrepancies with your payees, you can ensure any issues are resolved in good time so you can continue to process the bill.

1. Click Bills in the left menu.

2. Go to the Bills listing by clicking one of these tabs: Pending review, Pending my approval, Pending AP action, or PO matchingThe process of matching goods and services from purchase orders to invoices (2-way matching), and receipts (3-way matching).

3. You can either:

   1. Click the 3-dot menu to the right of the listing and click Dispute.

   2. Click on the bill to open it. Click More actions and click Dispute.



4. Enter a reason for the dispute and click Dispute. This reason is shared with the payee.